Policy Privacy

Your privacy is very important to EKOOS.

So, we created a Privacy Policy that covers how we collect, use, publish, transfer and keep customer information in accordance with new legislation in force since May 25, 2018 (General Data Protection Regulation). In case of doubt, please contact us by email info@ekoos.pt 

This Privacy Policy applies to all processing of personal data in external persons (in particular customers, partners, recruitment candidates, suppliers and Internet users).

This Privacy Policy applies to the website of Ekoos, located at www.ekoos.pt , and to all its associated pages.


The information and products / services presented on this site are provided by the brand Ekoos. We assume the commitment of privacy regarding to the data that you may send or register on this site.

Ekoos furthermore undertakes to comply with the National Legislation on the Protection and Privacy of Personal Data (General Regulation on Data Protection).


•    Ekoos do not promise that the website or any content, services or features on the website will be error-free or uninterrupted, or that any defects will be corrected, or that your use of the website will provide specific results. All information provided on the page is subject to change without notice.

•    The above legal notice applies to any damages or responsibilities caused by any failure on perform, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, line breakdown, theft or destruction of data or unauthorized access, whether for breach of contract, civil wrongdoing, negligence or any other cause of action.

•    Ekoos reserves the right to do any of the following procedures at any time without prior notice: (1) modify, suspend or cancel the use of or full access to the website , or to any part of the website, for any reason; (2) modify or change the website, or any part of the website and any applicable policies or terms; and (3) interrupt the operation of the website, as necessary to perform routine maintenance or non-routine operations, error correction or other changes.


•    Personal information is data that can be used to identify or contact an individual. You may be required to provide your personal information whenever you are in contact with Ekoos.

•    We guarantee that no personal data will be provided to third parties without the prior consent of that person.

•    The customer is not obliged to provide his or her personal information requested, but if he chooses not to do it, Ekoos will not be able to make available the products or services or answer to any doubts / needs.

•    None of the personal data entrusted to us will be provided, free of charge or commercially, to direct marketing companies or other entities that use mailing lists to advertise their products and / or services.

•    The personal information we collect enables us to keep the customer informed of the latest product warnings, software updates, news and upcoming events.

 •    If you do not wish to be included in our newsletter list, you can cancel at any time by contacting us by email info@ekoos.pt.

•    Personal information is also used to help us to create, develop, use and improve our products, services, content and advertising, as well as to prevent losses and combat fraud.

•    From time to time, we may use your personal information to send you important notices such as communications about new products and changes to terms, conditions, and policies.

•    Once you have provided your personal data, you consent and are aware that:
1.  Allows Ekoos to enter your personal data in the database available for internal processing, namely to centralize information.

2.  You have the right of access to your personal data and its rectification, as well as the right of opposition and forgetfulness, wherever it proves justified and legally admissible.

3. Ekoos guarantees the user / customer a fair and reserved treatment of the data that is collected, as well as the fulfilment of all the requirements and competent authorizations for the collection required by the RGPD.

4.  Is responsibility of Ekoos. to safeguard the personal data related to the user / customer that has been transmitted by him / her, in compliance with the legislation in force regarding the protection of personal data.

5. Accepts that Ekoos uses your identification and contact information to propose customized products or services from third parties. You also accept that Ekoos treat your identification and contact data for better customization of offers.


•    Ekoos takes a very serious view of the personal information of its customers. The data is stored in encrypted form, even when we use third-party storage.

•    Customer's personal information is maintained for the period of time deemed necessary to fulfil the purposes set forth in this Privacy Policy, except if a higher retention period is required or permitted by law.


•    In addition to the rights already established by the holders of personal data (namely, information, access and opposition rights), the RGPD is creating new rights, a necessary outcome of the evolution of search engines and social networks: the right to forgetfulness.

•    The right to forgetfulness, or the right to be forgotten, "eliminated" in RGPD terminology, is the manifestation of the traditional cancellation and opposition rights applied to Internet search engines.

•    Indeed, the right to forgetfulness allows individuals to request data controllers to eliminate all personal data without undue delay in certain situations. Third parties with whom you share data of individuals are also covered by these rules. If you wish to remove all your personal data from our records, please contact us by email info@ekoos.pt 


•    The user of this site recognizes the intellectual property rights of Ekoos about the elements that constitute it, namely the texts, images, graphics and logos used. The user may not reproduce (totally or partially), distribute, display or otherwise use the information existing on this website, namely for public and / or commercial purposes, without prior written consent of Ekoos.

•    Ekoos makes every effort to ensure that the information on this website is accurate, relevant, complete and up-to-date.

•    Ekoos may make changes to any products or services offered on the website, at any time, without prior notice. The materials on the website for products and services may be out of date and Ekoos has no commitment to update the materials.

•    The obligations of Ekoos if any, regarding of their products and services, are regulated solely by the contracts for which they are provided and nothing on this website shall be used to change such agreements.


•    The websites, products, applications and services of Ekoos may contain hyperlinks to third party websites, products and services. 

•    Links to third-party websites are provided as an additional service to you. Such websites are completely independent and external to the control of Ekoos.

•    Ekoos is not responsible for the content of third-party websites that you may access from the websites of Ekoos., and do not accept any liability for its content, compliance with data protection laws or the use of such websites.

•    Information collected by third parties, which may include location data or contact details, is governed by their privacy practices. We recommend that you obtain information about the privacy practices of these entities.


•    You can not pretend to be, or represent, another person, or imitate any other individual or entity. You may not use the website or any content for any purpose that is unlawful or forbidden by this Privacy Policy and also by the General Conditions relating to the terms of use of the website or to solicit the performance of any illegal activity or other activity that infringes the rights of the Ekoos or others.

•    Additional terms and conditions may apply to purchases of goods or services and to specific parts or features of the website, including contests, promotions or other similar features, the terms of which are included in this Privacy Policy and also in the General Conditions relating to the terms of use of the website by these references.


•    We ensure that Customer's personal information is protected, we communicate our privacy and security guidelines to employees of Ekoos. And rigorously apply privacy safeguards within the company.

•    The terms of use and Privacy Policy of Ekoos. may be updated from time to time. When the Policy changes substantially, a notice will be posted on our website.

•    If you need any clarification or have any request related to your personal information or any questions related to the Privacy Policy and also the General Conditions of this site, please contact our company by email to the contact info@ekoos.pt 
Be part of our journey. Subscribe our newsletter
what make EKOOS your ideal partner

We use cookies to provide and improve our service to you including your preferences and the pages you look at. By using our site you agree to this.
Please click here for further information. Know more